OUR DEDICATION TO GUESTS HEALTH AND ENVIRONMENTAL SANITATION
Anyone who has stayed with us before knows that safety has always been a priority. Attention to detail and cleanliness are the first things we check every day.
Now, we have decided to be even more careful and scrupulous in sanitizing the spaces you visit during your holiday.
Let us tell you what we do every day to ensure you have a peaceful holiday:
In the Villas
We have always adopted a colour code method for sponges. This means that we have one colour just for the bathrooms, another just for the room surfaces, another just for the glass and another colour just reserved for the floors.
We use microfibre because it retains 99% of bacteria and is washable at very high temperatures.
To dust and sanitize the hard surfaces of the rooms and bathrooms, we use chlorine and alcohol-based detergents, which guarantee safety against viruses and bacteria.
We pay particular attention to the most “delicate” points of the room, namely the remote controls, the buttons on the safe, the toilet flush button and the door and window handles, as well as the wardrobes and showers, of course!
We also disinfect all switches, for peace of mind.
When we have finished cleaning the room, we place the set of sponges and cloths in the special washing net and we take a clean one to use on the next room.
We wash the sheets at high temperatures to ensure the bacterial load is eliminated, and with each guest change we wash the quilts and bedspreads, cotton sofa covers and sanitize the curtains.
We decided to remove the room directory and other paper materials from the desks and tables in the room, because they are frequently handled but are difficult to sanitize.
For instructions on how to use the fans, TV, visits around Diani and possible safaris and other useful information, such as, the spa and our activities, you can call us on +254 775481626 or 790918635.
In the common areas
Hands are always disinfected at the Aestus Villas Resort!
Here you will find dispensers with hand sanitizer in all the most strategic points, for example in the bathrooms in the swimming pool area, at the hotel entrances, at the reception desk and at the swimming pool, at the Spa.
We disinfect door handles and switches several times a day.
You will notice our cleaning staff pass by more often than usual in the common areas, because we have intensified our attention to the most frequented areas of the Aestus.
We work hard every day to guarantee that the Aestus is safe for our guests, our staff and ourselves. This means introducing new and increasingly effective cleaning protocols.
If you would like to know more details, feel free to ask us. We will be glad to inform you about all the careful measures we have adopted to ensure you enjoy a carefree holiday filled with nothing but smiles!
At the Aestus, in the privacy of your Villa you will be served your breakfasts, lunches and dinners. Our Cooks are working in total safety always wearing a mask and the sanitary gloves. We guarantee you privacy and safety, even at the table!
9 “STAY SAFE – SAFE STAY” RULES
Dear Guest, in order to protect people and yourself from COVID-19 infection, please follow these simple rules:
Please do not enter these premises, if your body temperature is 37,5 ° C or more, if you have cold and cough, breathing problems, vomit, dysentery, perception disorders, arrhythmias or others symptoms which might be related to COVID-19;
Please wash your hands very often using soap and sanitizing gel;
Please keep safety distance not lower than 1,80 mt. between people ;
For no residents at the resort is forbidden to enter the premises.
During morning time our cleaning staff needs at least one hour to clean the Villa (two for Blue Coral Villa). Guests are kindly required to leave the Villa to allow a thorough cleaning and sanitation in safety.
Do not enter forbidden areas inside the premises;
Please avoid gatherings except with our family or members of your group;
We kindly ask you to meet these rules. Our staff will be ready to help in order to meet your demands;
If you experience COVID-19 symptoms within the next 14 days after your stay at this Hotel, please be so kind to send an email to: firstname.lastname@example.org